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Consumer Information
Why You Should Use a OKBFAA Member
OKBFAA members make the best business partners. OKBFAA
membership is voluntary, no company is required to join our
association. The most reputable companies in the industry belong
to OKBFAA.
We
believe that the willingness of our members to seek out educational
opportunities in order to better train their employees, submission to
our Code of Ethics, and their commitment to cooperate with the
association in resolving questions or complaints from consumers,
demonstrates their desire to do business professionally and ethically.
We
also believe strongly in reducing false alarms. NESA has created a
video to help consumers understand the importance of reducing false
alarms and what you can do to help. Please take seven minutes to view
the video by clicking
here.
We
strongly suggest that all Oklahoma consumers include OKBFAA members in
their comparative shopping. We believe this will lead consumers to the
right system at a fair price, combined with the best possible service.
We
sincerely believe that you will receive a better mix of price and
quality by doing business with a OKBFAA member company. If not, we are
here to help resolve any issue that might occur when doing business with
a member.
Find a member here.
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Types of Systems
The Electronic Systems Industry includes businesses that sell,
install, maintain, service and monitor various types of
electronic systems in homes, businesses and government
installations including:
-
Burglar Alarm Systems
–
A system that alerts homeowners or business owners to an intruder
via annunciators and sensors. A burglar alarm system is activated
and deactivated by the user via a control panel or keypad.
Visit our guide to Burglar alarm systems for more information.
-
Fire Alarm Systems –
A system that alerts homeowners or business owners to fire via
manual pull stations, smoke or detectors or monitoring of sprinkler
systems.
Visit our guide to Fire alarm systems for more information.
-
Robbery Alarms
are also known as hold-up, duress, ambush or emergency alarms and
have communications capabilities to alert someone off site when the
alarm is activated.
Visit our guide to robbery alarm systems for more information.
-
Access Control Systems
–
Allow people or vehicles into a restricted area via identification
through coded keys, magnetic cards, or biometric readers such as
hand, face, voice, finger of retina readers. These systems are used
in many businesses, hotels and apartment complexes.
Visit our guide to Access Control Systems for more information.
-
Closed Circuit Television Systems (CCTV)
–
A camera system that displays activity on a premise via video
monitors. Used primarily in businesses but becoming more popular in
homes as well to view visitors at the door or monitor activity in a
baby’s room.
Visit our guide to Closed Circuit Television systems for more
information.
-
Audio & Video Systems
–
An entertainment system can provide you own Home Theater that can be
connected via a home automation package to a security, CCTV, or
access control system.
Visit our guide to Audio & Video systems for more information.
-
Home Control and Automation Systems
–
Home automation connects all aspects of a system together through
one central control panel, keypad or remote. Used in what is called
a “smart home” where virtually all home functions can be linked
together and controlled via one central remote or keypad.
Visit our guide to Home Control & Automation systems for more
information.
-
Telephone and Intercom Systems
-
Simple communications form room to room can also include capability
for music in each room or the addition of video.
Visit our guide to Communications systems for more information.
-
Computer Cabling and/or networks
- Structured cabling can provide for your current and future needs
for electronic systems.
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Be an Educated Consumer
In order to be an informed consumer you need to understand the
different components of a system. The best systems professional
will help you determine what components you need to serve your
home or business.
Your systems professional should discuss what options fit your home
and/or business and lifestyle, for instance, do you have small children,
pets, are you away from your home for long periods of time, do you have
expensive items such as jewelry you want to protect. All of these things
may factor in to determine which system is best for you.
You
may decide to install a system for a specific purpose but keep in mind
in you can link other devices into your system such as security, fire,
entertainment, controlled heating and lighting, and carbon monoxide
detection. There can also be cost savings to combine these features
versus installing them at a later date. It all depends on what you want
and what suits you best.
The
best systems professional will customize your system for your needs!
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Selecting a Contractor
The
Oklahoma Burglar and Fire Alarm Association (OKBFAA) recommends that
consumers take the following steps BEFORE selecting a systems
contractor:
-
Check to see if the contractor is a member of OKBFAA. Associations
members agree to maintain a high level of conduct under a Code of
Ethics and render services at the highest level of quality.
-
Call several companies. Ask them if their employees are trained
and/or certified by the OKBFAA.
-
Ask the companies if they have appropriate state and/or local
licenses, if required. Some sort of license will be required for
any company that provides these services in Oklahoma (see use
licensed contractors section below for more information)
-
Ask the companies if they conduct any pre-employment screening.
-
Contact your local police department's Crime Prevention Department,
state licensing agencies, Consumer Protection Agencies, and the
Better Business Bureau.
-
Ask your insurance agent, friends, family or neighbors for
referrals.
-
After you've narrowed the field to three or four alarm companies,
ask for the name of the person who will call on you. It is best to
plan the appointment time when all those involved in the decision
are present.
-
When he/she visits, ask to see some company identification.
-
Ask each alarm company representative for an inspection,
recommendation and a quote in writing. Use a checklist to compare
different packages and price quotes.
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Only Use Licensed Contractors
Electronic security companies, including burglar and fire alarm
companies as well as those that install closed circuit
television cameras, are regulated by the Oklahoma Department of
Health.
You
may call: (405) 271-5779 to verify licensing of any alarm company.
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Professional
Installation Vs. Do It Yourself
Before you decide to install an electronic system yourself
consider
these factors:
-
Are you aware of all the codes and standards that govern how your
system is installed and operated?
-
Are you aware of all of the options and features of the equipment
you plan to install?
-
Have you considered the value of your time to learn about and
install the system in calculating the cost of your do it yourself
installation?
-
Is
the equipment you have access to at retail outlets of equal quality
to the professional grade equipment?
-
Do
you own all the tools you will need to install, test and calibrate
the equipment you plan to use?
-
Will your insurance policies cover you if you are injured or do
damage to your property during the installation?
-
Does the company you bought the equipment from provide sufficient
help in the event something goes wrong during the installation?
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Are Burglar Bars Safe?
Take care when you install burglar bars to keep intruders out
you may end up trapping yourself in if there is a fire.
Click here to download the US Fire Administration fact sheet of
Burglar Bars.
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